BetaEasy – Customer Feedback and Beta Management Service

BetaEasy collects all feedbacks in one place, and form the community of users, which makes much easier for project owner to set the priorities e.g. what are the bugs that are to be fixed first. According to the users votes for the bugs the most urgent will appear first on the list.

BetaEasy is a platform where the developers get a chance to build communities of users those who cooperate and contribute with website/software improvement. A community of beta-testers is formed by BetaEasy and is responsible to test the product and leave feedback bugs or to test the functionality the product is missing.

BetaEasy enables customer to create projects of different types:

* public – can be accessed by anybody
* moderated – can be accessed only by chosen group of beta-testers
* private – can be accessed only by beta-testers invited by project managers or owners.

Users can  interact  and “sync” their BetaEasy account with their own web sites and applications using BetaEasy API. Therefore whenever an event occurs on a user’s BetaEasy forum BetaEasy makes call to the user’s handler, so as to get accessed to that particular event in their application.

More importantly an advantage of this service is its access to API that can be easily integrated with any website, service, and software regardless of e-commerce platform or programming language.

Steps

Create account at BetaEasy
Insert small piece of code
Create the community of users
Effective communication with users
Track the progress and work on constant improvement .

BetaEasy  provides two applications:

•    Web Site Feedback and Testing: Enable you to get real-time users feedback to see whether your website is user-friendly, easy to navigate and meets their expectations.

    Insert feedback form into your website
    Invite and manage users
    Analyze user feedback constantly

•    Desktop Software Feedback and Testing: Enables you to get real-time users feedback to see whether your software is easy to setup & use and meets users expectations

    Insert software feedback form right into the software

GO4 BetaEasy