Vision Helpdesk – Ajax Web-Based True Satellite Help Desk Software

Vision Helpdesk is an Ajax Web-Based True Satellite Helpdesk basically designed with PHP Ajax that offers user-experience improvement, decreasing user delay, decrease in bandwidth usage, high speed results.

Helps you in managing multiple companies that is it integrates support channels (emails, web based helpdesk, phone or fax) from one place and allows maximum control over them. A method is proposed for managing Emails, online issue Tracking, Satellite Helpdesk Robust e-Mail Parser, Anti-Spam, AJAX Based Rich User Interface, Pay Per Ticket Support, Multi-Language, Knowledgebase, Troubleshooting, News, Downloads, SLA, Escalations, Reports, client Communication and much more.

Features:

Satellite Helpdesk | Multi-Domain Helpdesk, Anti-Spam, Robust e-Mail Parser, AJAX Based Rich User Interface, Paid Support | Ticket Pay Module, Plugin Based, Multi-Language, Auto Helpdesk Ticket Migration Tool, Inbuilt Antivirus Tool, Auto Upgrades & Installation, Google Apps | Google Hosted Emails (POP3 & IMAP SSL), Scrap Book & Private Messaging, Customized Tool Bar, Service Level Agreements, Report Generation, Online Issue Tracking and many more…..

A new user-friendly feature is introduced by theVisionWorld.com called “Auto Version Updates” that enables the organizations in gaining control over their inbox and ensures reliability and data integrity that is helpful in saving time and effort.

Plugin architecture that is proposed by Vision Helpdesk allows the users to enable/disable several features and without being accessing the whole code plugin framework helps the user to enhance the existing application, handle complexity, simplify the applications configuration and developments with self developed modules  that helps in customizing the helpdesk as per their requirements.

Requirements:
PHP, MySql and Zend Optimizer are basic requirements for installation.

Go4 Vision Helpdesk