IzzyHelp – Quick HelpDesk Support System Service

IzzyHelp is an efficient helpdesk service system that is installed any where on your website, blog, forum or shop. This service will enable you to build FAQ lists in browser, drag and drop that lets you creates the most commonly asked questions, a help provides answers to your customer questions.

One added facility that is provided by this service is, whenever the answer is not found for the customers’ questions they can submit a support ticket that will add Tweeter or buttons to the same help bar just with a single click.
To access the services of this system you don’t need to undergo any installation process, database setups nor compatibility problems, all you need is a single line of HTML code.

IzzyHelp service provides limitless number of helpdesks  and also tickets can be submitted from any page or subpage of your website. In a way, your customers will be able to focus more on solving existing problems will be at the peek level.  jQuery plugin designed to make contact/feedback forms jQuery is being designed, and is  connected with IzzyHelp handy FAQ.

Another important thing of this service system is its special features that include:

•    Drag & Drop FAQ Builder.
•    Support Ticket System.
•    Easy to Integrate.
•    Multi-Business.
•    Handy Help Bar.
•    Instant Answer or Ticket.
•    No-reload Ticket Reply.

Helpdesk Pilot-software that converts customer emails into tickets

Every business/organization today in the market seeks towards an efficient help desk management that configures and customizes the business needs; managing support requests send e-mail or the web interface. HelpDesk Pilot runs on your server (PHP & MySQL / MSSQL) for a better customization & integration.

The workflow of the Help desk is that it converts the customer emails into tickets and the email id as a department with staff members and the tickets are grouped responses and activities are tracked.
The other applications those are included are Trouble Ticket Express, ZenDesk, Ticketish and ServiceDesk Plus.

Features:

Email Management, Canned Replies, Easy Installation, Multi Lingual, Powerful and secure admin, Ticket Management, Custom Fields, Custom Panel Mass Reply, Plugin Architecture, RSS, Online Stuff members, Simple and advanced search, Move ticket, Account and Settings, Statistics and reports, Print Support Tickets, Similar Tickets.

A plugin architecture that is being provides by Helpdesk Pilot will enable you to extend capabilities of the help desk just by adding plugins. Some of the plugins those are offered by HelpDesk Pilot currently are Knowledge Base, SLA, LDAP, Branding-free, Smart Rules & Customer Groups plugins, which are available for purchase.

Helpdesk Pilot’s latest version is 4.4.0 that takes just 5min to install, Configure and run Help Desk Pilot.

Go4 IzzyHelp